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Home / ... / Library / About Your Library / Borrow Materials

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Contact(s)

North Perth Public Library provides access to a variety of materials including books, movies, magazines, audiobooks, and more. These items have circulation rules (see below).

You can search for items to borrow, place holds, and renew your items all from our Online Library Catalogue. Visit or contact the Library for assistance finding items. 

Fine Free

As of April 4, 2022 the North Perth Public Library, alongside Perth County Information Network (PCIN) Libraries, is fine free for a majority of materials. Read more from PCIN. 

Loan Period Rules

Material

Loan Period

Overdue Fines

Book

3 weeks

No fine

AudioTapes/CD, Music CD

3 weeks

No fine

Periodicals

1 week

No fine

Videos/DVD

1 week No fine

Puzzles

3 weeks No fine

Board Games

2 weeks

No fine

Xpress Loans 1 week $2.00/day
Mobile Hotspot 1 week $1.00/day

Playaways

3 weeks

$1.00/day

Interlibrary Loan

4 weeks

$1.00/day

MakerKits

1 week

$1.00/day

Park Day Passes

1 week

$2.00/day

Replacement of lost/damaged items fee: Value of item.

You can pay for charges in cash at any NPPL branch.


Check item status, place holds, and more:

Holds can be placed on library materials via our online catalogue, or electronic form. To request items by phone, please call 519-291-4621.

Visit our Online Library Catalogue to search for new items, and check the status of your borrowed items. 

  1. Click Log In / My NPPL at top right and log in with your library card number (or set username) and PIN (last 4 digits of phone number).
  2. Click My NPPL at top right to see options for your account. Click Checked Out to see your items and due dates. 

You can also contact the Library for assistance. 


Auto Renewals

With Auto Renewals, items on your account will automatically renew 3 days before they are due. Most items are eligible for up to 3 auto-renewals. 

Items that will not auto-renew:

  • Items that have reached their renewal limit
  • Items another customer has requested to borrow (items on hold)
  • ILLO items (special items borrowed from another library system)
  • Xpress items (2-day DVDs and 7-day books)
  • Downloadable and streaming materials (e.g. eBooks and eMagazines)
  • Book Club Kits
  • MakerKits
  • Mobile Hotspots
  • Park Passes
  • Reference materials

All library members are setup for Auto-Renewal. You may opt-out at any time by contacting the library.

Customers who are signed up for email notifications will receive a notice 3 days before their items are due indicating which items have been renewed and which have not. You can also check the status of your items on the Online Catalogue.


Materials Reconsideration

The North Perth Public Library, recognizing that it serves a varied community with a wide diversity of tastes and convictions, welcomes expressions of concern about the contents of items held in its collection.

Please use the following online form to submit your material reconsideration. Paper copies are also available at each North Perth Public Library branch. 

Materials Reconsideration Form


Materials Recovery 

Library materials that are not returned after an extended period of time will be presumed lost and the replacement cost will be charged to your account.

Borrowing privileges are suspended when outstanding charges total $10 or more.

Library accounts with fines of $50 or more may be sent to Unique Management Services (UMS) to retrieve Library materials. UMS is a specialized materials recovery service for libraries. They assist us to retrieve long-overdue items and fines. If your account is referred to UMS, an additional $12.95 service charge will be added to cover the costs associated with referring your account.

How Do Overdues Work?
You will receive a phone call, letter or email from the Library informing you that you have overdue items 7 days, 14 days, and 35 days after the due date. At 35 days overdue, the outstanding materials and processing fines are billed to your account. 

Once items are 56 days overdue, and if fines total $50 or more, your account may be sent to UMS.

Please note that for special collections—such as wifi hotspots, Express items and others—the notification timeline is shortened to 2 days, 9 days, and 16 days after the due date. These outstanding materials and processing fines are billed to your account at 16 days overdue. UMS would receive your account when these items are 37 days overdue.

How Does UMS Work? 
 

UMS contacts you through a series of letters and phone calls until library materials are returned or fines are paid in full:

  • First letter notification
    • Within 24 hours of UMS receiving your account from the Library
  • First phone call 
    • 22 days after UMS receives your account (3 weeks after first letter notification) 
  • Second letter notification 
    • 43 days after UMS receives your account (3 weeks after first phone call) 
  • Second phone call 
    • 64 days after UMS receives your account (3 weeks after second letter notification) 
  • Third letter notification 
    • 85 days after UMS receives your account (3 weeks after second phone call). This is your final communication from UMS. 
  • Credit reporting 
    • 115 days after UMS receives your account (30 days after final letter)

Avoiding Lost Fees and Fines

You can track your items. Ask at a North Perth Public Library branch or log onto your account in BiblioCommons using your full library card number or username as your login, and the last four numbers of your telephone as your PIN. From there, you can renew items, reserve items, see fines and fees, and much more. If you have borrowed more than one item, be sure that you click renew on all of them, and not just one. If you have any problems with your account online, give us a call at 519-291-4621. 

If you ever have questions or concerns at any time about your account, please don’t hesitate to contact the Library to speak with a staff member. We are here and happy to assist you.

For more information about borrowing materials please see:

OP-01 Collection Development Policy 

OP-02 Circulation Policy

OP-03 Loan Periods and Fees for Service Policy 

 

 

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