Novel COVID-19 (Coronavirus)

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North Perth Re-opening Plan

The Municipality of North Perth has created a three-step re-opening plan for our facilities/operations that is closely aligned with the Province of Ontario’s Re-opening Framework.

Step 1: most facilities, operations, public areas will remain closed
Step 2: gradual opening of facilities, operations, public areas
Step 3: complete opening of facilities, operations, public areas

On Monday, June 22, 2020, the Municipality of North Perth entered Step 2 of our re-opening plan. Learn more details here.

Municipal services and contacts

The Municipal Administrative Office is now offering service by booked appointments. Please contact the Customer Service Associate at 519-291-2950 or nnoble@northperth.ca to inquire on booking an appointment. The doors to the municipal office will remain locked. Staff are also available by phone or email to serve customers and answer questions. Please see the contact information below for frequently requested services.

Building and Planning

COVID-19 Update from the Building Department - June 1, 2020

At this time, building permit applications will be accepted electronically by email. Please send the applicable forms and documents to Kaitlyn Werth, Dave Culp or Dave Wilson. For most up to date information, please monitor this website.

If not possible to apply electronically, please schedule a time with Building Department staff to drop off your application and drawings at the Municipal Office (330 Wallace Ave. N., Listowel).

Permit applications

Once the application has been reviewed and is ready to be issued, applicants will be notified of application fees owing via email or phone. Cheques can be dropped off at the Municipal Office drop-box (please put “Building Permit” on the memo line) or be paid online (see below on how to pay online). Once payment is received, the building permit will be issued electronically, or arrangements will be made to be picked up.

Inspections

The Building Department will only be performing mandatory building inspections for non-occupied buildings. Inspections of occupied buildings will only be conducted if no persons are present in the building, during the inspection or by photos.

We will determine, at that time, if work can proceed. Please send all required pictures to any of the Building Department staff listed below for review. All other Building Division services will be conducted online or by telephone.

Kaitlyn Werth: kwerth@northperth.ca; 519-292-2049
Dave Culp: dculp@northperth.ca; 519-292-2061
Dave Wilson: dwilson@northperth.ca; 519-292-2060

Plans for any new structure, addition or renovation must be approved. A Building Permit is your formal permission to start construction or demolition.

How to Pay your Permit Fee Online

Please note that RBC doesn’t provide this service to their customers.

Telephone or Online Banking choosing “North Perth Accounts Receivable”
The amount owed is shown as “Balance Due” on the bottom right
Use your Customer No. on the top right of the page (11 digits)

Chief Building Official contact:

Ed Podniewicz, Chief Building Official

Municipality of North Perth

epodniewicz@northperth.ca

Phone: 519-292-2058

By-law

Staff will continue to take calls regarding By-law Enforcement at 519-292-2050 or 519-291-2950 ext. 2065. You can also email the By-law Enforcement Officers at mboyle@northperth.ca or nalexander@northperth.ca.

By-law concerns can also be reported online through our Report a Problem form.

Child Care

If you are interested in signing up for Child Care, please go to https://onehsn.com/Stratford

Environmental Services

Water and wastewater

Water and wastewater services are considered an essential service and are operating as usual. Precautions have been put in place to ensure staff are protected and able to perform their operational duties. Emergency resposnse will be provided 24 hours a day. Operations have been divided amongst staff to ensure social distancing.

Water and wastewater staff will not be entering homes or businesses and will be refraining from interaction with the public whenever possible.

If you have a water or wastewater question/concern, please email Public Works or call 519-292-2067.

For after-hours emergencies related to water or wastewater, please call 519-291-2940.

Garbage and recycling

Curbside garbage and recycling pick-up is provided by Bluewater Recycling Association and will continue as an essential service. We strongly encourage the public to utilize curbside pick-up to dispose of your waste and recycling as much as possible during this time.

Landfill

The Elma Landfill remains open as an essential service. In order to protect the health and safety of our staff, the Municipality has put the following important precautions in place:

Limit visits to only necessary trips; utilize curbside garbage and recycling collection as much as possible.
Landfill customers are required to set up an account for payment. Debit payment will no longer be accepted at the landfill.
Before you visit the landfill, please call 519-292-2067 to set up your account. You will then be invoiced following your visit.
Staff will also not assist in unloading any loads.

Please remember that use of the Elma Landfill is for North Perth residents only. All others will be turned away.

Fire

The North Perth Fire Department is responding to all emergency requests as normal at this time. All other services have been suspended until further notice.

Contacts:

Fire Chief Edward Smith - email esmith@northperth.ca or call 519-291-6825 ext. 3101
Assistant Chief Jason Benn - email jbenn@northperth.ca or call 519-291-6825 ext. 3102

Finance

North Perth will resume the application of our normal tax water/sewer accounts receivable policies with regard to penalty/interest and NSF charges as of August 1, 2020.

Property tax, water/sewer and general accounts receivable (dog tags) statements will or have been mailed. Please refer to the insert included regarding details on payment options and additional fees.

The Municipal Administration Office is currently closed to in-person payments. Please use one of the following options to pay your account (be sure to include your account number):

A drop box is available at the Municipal Office at 330 Wallace Ave. N., Listowel located to the right of the front doors. We ask that you only pay with cheque/bank draft with this option. In a sealed envelope, please include your payment and payment slip to ensure payment is applied to the correct account.
Mail cheque payable to the Municipality of North Perth.
Telephone or online banking choosing the right payment option and using the right account number, if you have any question please contact 519-292-2046.
E-transfer – please contact us at 519-292-2047 for more details.
Credit card payments are also available through the North Perth website. A third-party processing charge will be applied.
Pre-Authorized Payment Plans - complete the PAD agreement form or contact the Municipal Office at 519-292-2046.

Please contact the staff below for any questions:

General Inquiries - email Nicole Noble or call 519-291-2950
Accounts receivable - email Leanne Marks or call 519-292-2047
Property taxes - email Emily Erb or call 519-292-2044
Water/sewer - email Becky Richardson or call 519-292-2046

Public Works

For inquiries or concerns related to roads, sidewalks and construction, please email Public Works or call 519-292-2067.

You can also use our online Report a Problem form to submit problems with garbage collection, wildlife, potholes, garbage dumping, streetlights, tree concerns, water/sewer issues, etc.

Parks and Recreation

Park and Recreation Amenities - Opening Status and Updates

We encourage you to contact the Parks and Recreation Department if you have questions or are interested in using the open amenities below. Staff will be happy to assist you in learning how to adhere to the guidelines in place.

Please review and adhere to the Amenities Assumption of Risk signage that is posted throughout our parks and outdoor recreation areas.

Amenities	Status	Notes for Use
Outdoor Public Washrooms	Open	Atwood Lion Park. Confederation Park (Monkton), Listowel Memorial Park, Listowel Kin Park and Wallace Optimist Park Only 1 person is allowed in the washroom at a time (parents/caregivers are permitted to accompany children) Remember to wash your hands Staff are performing cleaning/disinfection procedures
Trails	Open	Maintain physical distance and avoid gathering in groups
Community Garden (Listowel)	Open	Group is following public health guidelines No guests permitted - registered gardeners only Contact the Listowel Community Garden Group for more details
Tennis/Pickleball/Basketball Courts	Open - Special Rules Apply	Maintain physical distance from those outside household Must bring and use own equipment - do not share with others not in your household Avoid gathering in groups - come back later if court is in use Adhere to posted Tennis/Pickleball and Basketball Guidelines for Use These amenities are not regularly disinfected/cleaned
Soccer Fields	Open - Special Rules Apply	Open for individual families (same household) for informal play/practice Must bring and use own equipment - do not share with others not in your household Maintain physical distance from those outside household Avoid gathering in groups - come back later if the area is in use Not open for organized sports, team play or rentals at this time Adhere to posted Guidelines and Assumption of Risk signage
Baseball Diamonds	Open - Special Rules Apply	Open for individual families (same household) for informal play/practice Must bring and use own equipment - do not share with others not in your household Maintain physical distance from those outside household Avoid gathering in groups - come back later if the area is in use Not open for organized sports, team play or rentals at this time Adhere to posted Guidelines and Assumption of Risk signage
Batting Cages	Open - Special Rules Apply	Permitted to open per Province Re-Opening Framework. Only open to baseball leagues - no public use
Skateboard Park	Open - Special Rules Apply	Maintain physical distance from those outside household Avoid gathering in groups - come back later if court is in use Adhere to posted Guidelines and Assumption of Risk signage
Bocce Ball Courts	Open - Special Rules Apply	Maintain physical distance from those outside household Avoid gathering in groups - come back later if court is in use Adhere to posted Guidelines and Assumption of Risk signage
Horse Shoe Pits	Open - Special Rules Apply	Must bring and use own equipment - do not share with others not in your household Maintain physical distance from those outside household Avoid gathering in groups - come back later if court is in use Adhere to posted Guidelines and Assumption of Risk signage
Playgrounds and Play Equipment	Closed	As per Provincial Emergency Orders, municipal playgrounds and play equipment are currently closed. Please do not remove signage or caution tape.
Outdoor Pools	Closed	The Atwood Lions and Listowel Kinsmen Outdoor Pools will remain closed following a review of provincial restrictions, public health measures and re-opening safety guidelines. Please read the Mayor's Blog for more details on this decisions.
Splash Pad	Closed	The Listowel Kinette Splash Pad will remain closed following a review of provincial restrictions, public health measures and re-opening safety guidelines. Please read the Mayor's Blog for more details on this decision.
Greenspaces	Open	Maintain physical distance and avoid gathering in groups Adhere to posted Guidelines and Assumption of Risk signage
Picnic Tables and Benches	Open	Maintain physical distance from those outside household Avoid gathering in groups These amenities are not regularly disinfected/cleaned Adhere to posted Amenities and Assumption of Risk Signage
Pavilions, bandshell, amphitheatre	Open	Maintain physical distance from those outside your household Open for individual families (same household) to briefly take a rest, have a snack, etc. Avoid gathering in groups - come back later if areas are in use
Arenas	Closed	As per Provincial Emergency Orders, our arenas are currently closed.
Community Centres/Halls/Indoor Track	Closed	As per Provincial Emergency Orders, our municipal community centres, halls and indoor tracks are currently closed.

Recreation Programs

Visit the Virtual Programming Hub page for recreation, leisure and library program/activity ideas that you can do at home.

For program inquiries, please email Kelly Broughton or Nicole Alexander or call 519-292-2055. Please follow the North Perth Facebook and Twitter accounts for program and facility updates.

Library

As of Monday, June 8th, the North Perth Public Library is offering Curbside Library Services at the Atwood, Listowel and Monkton branches. Learn more about the curbside library services on the Library's section of the website.

If you have a questions, please email Library Staff or call 519-291-4621.

North Perth Public Library cardholders can also access free downloadable eBooks and Audiobooks from home via the DownLoad Library. Log in through the North Perth Public Library with your Library Cad Number and PIN. Try the App, use an eReader, or go right to the website to read on your computer. Visit the Audio and eBooks page for directions on how to get started.

Business directory

The COVID-19 Business Status Directory is a general guide of what is open, closed, or operating differently during the pandemic. Please contact the business directly for specific information. This directory will be updated regularly and at businesses' discretion.

To submit your business information, please complete our COVID-19 North Perth Business Questionnaire. We will use this information to plan for current and future local business supports, as well as to advocate on your behalf to the provincial and federal governments.

Complete the Questionnaire

Business supports

Business owners and those in the Agriculture sector are encouraged to visit the Business Support page for a listing of resources and supports, as well as online training opportunities.

Community supports

Visit the Community Support page for listings of resources we have compiled for residents in need. If your business or organization is offering these services and you are not included on either list, please contact us at 519-291-2950 or email us.

Public health resources

Please visit the Huron Perth Public Health website for all health-related information and questions. Residents can also call the HPPH Health Line at 1-888-221-2133 ext. 3267.

Testing in Perth and Huron Counties

Are you concerned you may have been exposed to COVID-19? Or think that you may have COVID-19? If you are a resident in Huron or Perth counties, get tested by following these steps:

Step 1: Take a self-assessment available online at covid-19.ontario.ca for recommendations on what to do next, or call your doctor. If you don't have a doctor, call Huron Perth Public Health at 1-888-221-2133 ext 3267

Step 2: Your doctor, or HPPH, will set up an appointment for you at your nearest testing site.

Step 3: Go to the testing site at your appointed time.

Step 4: Return home. Self-isolate following provided instructions while you wait for results.

Step 5: Turnaround for results vary. Get your results online at: covid-19.ontario.ca. If your results do not appear online within a week, contact Huron Perth Public Health.

Step 6: If you are positive, HPPH will phone you with further directions. If you are negative but feeling sick, self-isolate until 24 hours symptom free.

Learn more on the Huron Perth Public Health website.