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Novel COVID-19 (Coronavirus)

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Home / Municipal Services / Novel COVID-19 (Coronavirus) Information

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COVID-19: Update on municipal services and contacts

The Municipality of North Perth continues to prioritize the health and well-being of residents and businesses by following advice from Huron Perth Public Health and the Provincial Government.

In response to the provincial announcements, the Municipality of North Perth is making the following adjustments to our operations and services:

Municipal Administration Office

The North Perth Municipal Administration Office has re-opened to the public. For all municipal services that cannot be accessed online, an appointment is required as staff continue to work remotely. Appointments can be made by emailing reception@northperth.ca or calling 519-291-2950. 

Water testing sample bottles are available for pick-up at the North Perth Municipal Office. Please contact staff at 519-291-2950 ext. 2086 to arrange a pick-up time. All samples must be returned to the Huron Perth Public Health offices in Stratford or Clinton. Please contact Huron Perth Public Health at 1-888-221-2133 for more information or questions.

Courier deliveries may be dropped off at the front entrance doors of the Municipal Office during office hours, Monday-Friday 8:30am-4:30pm. If possible, please call the office to notify staff of your drop off.

Building and Planning

At this time, building permit applications will be accepted electronically by email. Please send the applicable forms and documents to Nathan Freeland or Dave Culp. For most up to date information, please monitor this website.

If not possible to apply electronically, please schedule a time with Building Department staff to drop off your application and drawings at the Municipal Office (330 Wallace Ave. N., Listowel).

Permit applications

The Municipality of North Perth Building Department has recently purchased an e-permitting software in an effort to streamline the building permit process and reduce our carbon footprint. To apply for building, septic, signs, pool fences or tents over 646 square feet, visit the Building Permit page of our website. 

Once the application has been reviewed and is ready to be issued, applicants will be notified of application fees owing via email or phone. Cheques can be dropped off at the Municipal Office drop-box (please put “Building Permit” on the memo line) or be paid online (see below on how to pay online). Once payment is received, the building permit will be issued electronically, or arrangements will be made to be picked up.

Inspections

The Building Department will only be performing mandatory building inspections for non-occupied buildings. Inspections of occupied buildings will only be conducted if no persons are present in the building, during the inspection or by photos. 

We will determine, at that time, if work can proceed. Please send all required pictures to any of the Building Department staff listed below for review. All other Building Division services will be conducted online or by telephone. 

  • Nathan Freeland: nfreeland@northperth.ca or 519-292-2049
  • Dave Culp: dculp@northperth.ca or 519-292-2061

Plans for any new structure, addition or renovation must be approved. A Building Permit is your formal permission to start construction or demolition.

How to Pay your Permit Fee Online

Please note that RBC doesn’t provide this service to their customers.

  1. Telephone or Online Banking choosing “North Perth Accounts Receivable”
  2. The amount owed is shown as “Balance Due” on the bottom right
  3. Use your Customer No. on the top right of the page (11 digits)

Chief Building Official contact:

Ed Podniewicz, Chief Building Official

Municipality of North Perth

epodniewicz@northperth.ca

Phone: 519-292-2058

By-law

Staff will continue to take calls regarding By-law Enforcement at 519-292-2050 or 519-291-2950 ext. 2065. You can also email the By-law Enforcement Officer at mboyle@northperth.ca 

By-law concerns can also be reported online through our Report a Problem form.

Child Care

All municipal child care centres remain open and operational. If you are interested in signing up for Child Care, please go to https://onehsn.com/Stratford

Environmental Services

Water and wastewater

Water and wastewater services are considered an essential service and are operating as usual. Precautions have been put in place to ensure staff are protected and able to perform their operational duties. Emergency response will be provided 24 hours a day. Operations have been divided amongst staff to ensure social distancing.

Water and wastewater staff will not be entering homes or businesses and will be refraining from interaction with the public whenever possible.

If you have a water or wastewater question/concern, please email Public Works or call 519-292-2067.

For after-hours emergencies related to water or wastewater, please call 519-291-2940.

Garbage and recycling

Curbside garbage and recycling pick-up is provided by Bluewater Recycling Association and will continue as an essential service. We strongly encourage the public to utilize curbside pick-up to dispose of your waste and recycling as much as possible during this time.

Landfill

The Elma Landfill will remain open and continue the normal process for accepting payments, including cash, cheque or debit. North Perth Landfill accounts will be accessible to property owners only. Please only visit the Elma Landfill for essential purposes.

Landfill transactions that are less than $30.00 will be encouraged to pay by cash, debit or cheque, at the time of the transaction. Landfill transactions that are more than $30.00 may also be left on account to be invoiced (if you are a North Perth property owner).

Landfill accounts will be managed as follows:

  • On a monthly basis, accounts under $30.00 will have an additional $5.00 administration fee added.
  • Interest will be added monthly on overdue accounts.
  • Accounts that are overdue for 90 days will have the balance added to property taxes with an additional $100.00 fee from the transfer to taxes.
  • As of October 1, 2020, outstanding balances will be added to property taxes along with the transfer fee.
  • If you are a tenant and you have an outstanding account, you will not be given access to the landfill until your account is paid in full.

To access the municipal landfill site, you must provide proof that you are a current North Perth resident. This can be achieved by providing one of the following:

  • Current landfill account (available to North Perth Property owners only)
  • Driver’s license with North Perth address
  • Current North Perth property tax bill
Fire

The North Perth Fire Department is responding to all emergency requests as normal at this time. All other services have been suspended until further notice. 

Contacts:

  • Fire Chief Janny Pape - email jpape@northperth.ca or call 519-291-6825 ext. 3101
  • Assistant Chief Dennis McEwen - email dmcewen@northperth.ca or call 519-291-6825 ext. 3102
Finance 

Please use one of the following options to pay your account (be sure to include your account number).

  1. A drop box is available at the Municipal Office at 330 Wallace Ave. N., Listowel located to the right of the front doors. We ask that you only pay with cheque/bank draft with this option. In a sealed envelope, please include your payment and payment slip to ensure payment is applied to the correct account.
  2. Mail cheque payable to the Municipality of North Perth.
  3. Telephone or online banking choosing the right payment option and using the right account number, if you have any question please contact 519-291-2950 ext. 2086.
  4. E-transfer – please contact us at 519-291-2950 ext. 2086 for more details.
  5. Credit card payments are also available through the North Perth website. A third-party processing charge will be applied.
  6. Pre-Authorized Payment Plans - complete the PAD agreement form or contact the Municipal Office at 519-291-2950 ext. 2086.       

Please contact the staff below for any questions:

  • Email General Inquiries or call 519-291-2950 ext. 2086
  • Email Accounts Receivable or call 519-292-2047
  • Email Property Taxes or call 519-292-2044
  • Email Water/sewer or call 519-292-2046
Public Works

For inquiries or concerns related to roads, sidewalks and construction, please email Public Works or call 519-292-2067.

You can also use our online Report a Problem form to submit problems with garbage collection, wildlife, potholes, garbage dumping, streetlights, tree concerns, water/sewer issues, etc.

Parks and Recreation

The following rules apply when using the above outdoor recreational amenities:

  1. Any person who enters or uses the amenity must maintain a physical distance of at least two metres from any other person, unless the person is a member of their household or one other person from outside the household who lives alone or a caregiver of any member of that household;
  2. Team sports are not to be practiced or played within the amenity;
  3. Other sports or games that are likely to result in individuals coming within two metres of each other are not to be practiced or played within the amenity.

Please review and follow the Assumption of Risk signage installed in our park areas and recreational amenities. Ensure that you are in compliance with the Province's current outdoor gathering limits. Remember that while risk of transmission outdoors is lower than indoors, it's not zero. Be mindful of levels of risk. Bring masks when you go to the park and wear a mask if you can't stay two metres or six feet away from those you don't live with.

The North Perth trail system remains open for use. Any person who is using our trails must maintain physical distance of at least 2 metres from any other person using the amenity, other than a person who is a member of the same household, a member of one other household who lives alone or a caregiver for any member of either household.

Visit the Virtual Programming Hub page for recreation, leisure and library program/activity ideas that you can do at home.

Library
The North Perth Public Library is offering the following services at all branches:
  • Contactless Curbside Pickup for holds
  • Mobile Printing
  • 55-minute appointments for computer use 
  • Staff available to take calls for your questions or item requests

You can reach Library staff during regular hours by emailing npl@northperth.ca or calling:

  • Atwood: 519-356-2455
  • Listowel: 519-291-4621
  • Monkton: 519-347-2703

North Perth Public Library cardholders can also access free downloadable eBooks and Audiobooks from home via the DownLoad Library. Log in through the North Perth Public Library with your Library Cad Number and PIN. Try the App, use an eReader, or go right to the website to read on your computer. Visit the Audio and eBooks page for directions on how to get started.

Council and Budget Meetings

The Council of the Municipality of North Perth will continue to meet remotely via Webex video-conferencing. The 2022 Budget Meetings will also continue as scheduled and occur remotely. A livestream of Council and Budget Meetings is available for viewing on North Perth’s YouTube Channel. Visit the Council Calendar on the North Perth website for Council and Budget Meeting dates, agendas and minutes.

Instructions for employers

Huron Perth Public Health has released updated Public Health Instructions to Persons Responsible for a Business or Organization permitted to be open under the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020 (ROA) and related Regulations, or otherwise.

These updated Instructions align with the updated provincial O. Reg. 364/20 and provide further information on how different sections of O. Reg. 364/20 are to be implemented at a business and/or organization.

HPPH has also released a Business and Organization Toolkit to support operators when implementing these instructions in your workplace. Find the updated instructions and toolkit here on the HPPH website.

Instructions on masks/face coverings

Dr. Miriam Klassen, Medical Officer of Health for Huron Perth Public Health (HPPH), issued formal instructions, effective July 17, to employers requiring the use of face coverings in all commercial establishments in Huron & Perth counties. Please review the letter from Dr. Klassen outlining the formal instructions for employers, businesses and organizations in Huron and Perth counties, as well as FAQ for the Instructions for the Use of Masks from HPPH, by clicking here.

Are you or someone you know wondering where to get a mask? Please read our Mask Information Poster. 

Do you have other questions on mask/face covering policies in Huron Perth? Check out the Mask/Face Coverings FAQ section on the Huron Perth Public Health website.

Upcoming Vaccination Clinics in North Perth

You can find an up-to-date list of all upcoming vaccination clinics in Huron Perth on the Huron Perth Public Health (HPPH) website.  

Support resources

Business Owner/Operator supports

Business owners and those in the Agriculture sector are encouraged to visit the Business Support page for a listing of resources and supports, as well as online training opportunities.

Official Signage - Proof of Vaccination Required

Community members and organizations supports
Visit the Community Support page for listings of resources we have compiled for residents in need. If your business or organization is offering these services and you are not included on either list, please contact us at 519-291-2950 or email us.
Health related supports

Please visit the Huron Perth Public Health website for all health-related information and questions. Residents can also call the HPPH Health Line at 1-888-221-2133 ext. 3267. 

 

 

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© 2018 Municipality of North Perth, 330 Wallace Avenue North, Listowel, ON N4W 1L3, Telephone 519.291.2950, Fax 519.291.1804

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