Novel COVID-19 (Coronavirus)

The North Perth Municipal Administration Office remains closed to drop-in visits. In-person service at the Municipal Office is available by booked appointment. Citizens requiring a municipal service that cannot be served by an alternative transactional method (i.e. online or by telephone) will be able to enter and meet with a staff member at a temporary meeting space in the office lobby. Please contact the Customer Service Associate at 519-291-2950 ext. 2086 or nnoble@northperth.ca to enquire on booking an appointment.

Water testing sample bottles are available for pick-up at the North Perth Municipal Office. Please contact staff at 519-291-2950 ext. 2086 to arrange a pick-up time. All samples must be returned to the Huron Perth Public Health offices in Stratford or Clinton. Please contact Huron Perth Public Health at 1-888-221-2133 for more information or questions.

Courier deliveries may be dropped off at the front entrance doors of the Municipal Office during office hours, Monday-Friday 8:30am-4:30pm. If possible, please call the office to notify staff of your drop off.

At this time, building permit applications will be accepted electronically by email. Please send the applicable forms and documents to Hunter Kerr or Dave Culp. For most up to date information, please monitor this website.

If not possible to apply electronically, please schedule a time with Building Department staff to drop off your application and drawings at the Municipal Office (330 Wallace Ave. N., Listowel).

Permit applications

Once the application has been reviewed and is ready to be issued, applicants will be notified of application fees owing via email or phone. Cheques can be dropped off at the Municipal Office drop-box (please put “Building Permit” on the memo line) or be paid online (see below on how to pay online). Once payment is received, the building permit will be issued electronically, or arrangements will be made to be picked up.

Inspections

The Building Department will only be performing mandatory building inspections for non-occupied buildings. Inspections of occupied buildings will only be conducted if no persons are present in the building, during the inspection or by photos. 

We will determine, at that time, if work can proceed. Please send all required pictures to any of the Building Department staff listed below for review. All other Building Division services will be conducted online or by telephone. 

• Hunter Kerr: hkerr@northperth.ca; 519-292-2049
• Dave Culp: dculp@northperth.ca; 519-292-2061

Plans for any new structure, addition or renovation must be approved. A Building Permit is your formal permission to start construction or demolition.

How to Pay your Permit Fee Online

Please note that RBC doesn’t provide this service to their customers.

1. Telephone or Online Banking choosing “North Perth Accounts Receivable”
2. The amount owed is shown as “Balance Due” on the bottom right
3. Use your Customer No. on the top right of the page (11 digits)

Chief Building Official contact:

Ed Podniewicz, Chief Building Official

Municipality of North Perth

epodniewicz@northperth.ca

Phone: 519-292-2058

Staff will continue to take calls regarding By-law Enforcement at 519-292-2050 or 519-291-2950 ext. 2065. You can also email the By-law Enforcement Officers at mboyle@northperth.ca or nalexander@northperth.ca. 

By-law concerns can also be reported online through our Report a Problem form.

All municipal child care centres remain open and operational. If you are interested in signing up for Child Care, please go to https://onehsn.com/Stratford

Water and wastewater

Water and wastewater services are considered an essential service and are operating as usual. Precautions have been put in place to ensure staff are protected and able to perform their operational duties. Emergency response will be provided 24 hours a day. Operations have been divided amongst staff to ensure social distancing.

Water and wastewater staff will not be entering homes or businesses and will be refraining from interaction with the public whenever possible.

If you have a water or wastewater question/concern, please email Public Works or call 519-292-2067.

For after-hours emergencies related to water or wastewater, please call 519-291-2940.

Garbage and recycling

Curbside garbage and recycling pick-up is provided by Bluewater Recycling Association and will continue as an essential service. We strongly encourage the public to utilize curbside pick-up to dispose of your waste and recycling as much as possible during this time.

Landfill

The Elma Landfill will remain open and continue the normal process for accepting payments, including cash, cheque or debit. North Perth Landfill accounts will be accessible to property owners only. Please only visit the Elma Landfill for essential purposes.

Landfill transactions that are less than $30.00 will be encouraged to pay by cash, debit or cheque, at the time of the transaction. Landfill transactions that are more than $30.00 may also be left on account to be invoiced (if you are a North Perth property owner).

Landfill accounts will be managed as follows:

• On a monthly basis, accounts under $30.00 will have an additional $5.00 administration fee added.
• Interest will be added monthly on overdue accounts.
• Accounts that are overdue for 90 days will have the balance added to property taxes with an additional $100.00 fee from the transfer to taxes.
• As of October 1, 2020, outstanding balances will be added to property taxes along with the transfer fee.
• If you are a tenant and you have an outstanding account, you will not be given access to the landfill until your account is paid in full.

To access the municipal landfill site, you must provide proof that you are a current North Perth resident. This can be achieved by providing one of the following:

• Current landfill account (available to North Perth Property owners only)
• Driver’s license with North Perth address
• Current North Perth property tax bill

The North Perth Fire Department is responding to all emergency requests as normal at this time. All other services have been suspended until further notice. The Listowel Station Administration Office is closed to the public.

Contacts:

• Fire Chief Edward Smith - email esmith@northperth.ca or call 519-291-6825 ext. 3101
• Assistant Chief Jason Benn - email jbenn@northperth.ca or call 519-291-6825 ext. 3102

Please use one of the following options to pay your account (be sure to include your account number).

1. A drop box is available at the Municipal Office at 330 Wallace Ave. N., Listowel located to the right of the front doors. We ask that you only pay with cheque/bank draft with this option. In a sealed envelope, please include your payment and payment slip to ensure payment is applied to the correct account.
2. Mail cheque payable to the Municipality of North Perth.
3. Telephone or online banking choosing the right payment option and using the right account number, if you have any question please contact 519-291-2950 ext. 2086.
4. E-transfer – please contact us at 519-291-2950 ext. 2086 for more details.
5. Credit card payments are also available through the North Perth website. A third-party processing charge will be applied.
6. Pre-Authorized Payment Plans - complete the PAD agreement form or contact the Municipal Office at 519-291-2950 ext. 2086.       

Please contact the staff below for any questions:

• Email General Inquiries or call 519-291-2950 ext. 2086
• Email Accounts Receivable or call 519-292-2047
• Email Property Taxes or call 519-292-2044
• Email Water/sewer or call 519-292-2046

For inquiries or concerns related to roads, sidewalks and construction, please email Public Works or call 519-292-2067.

You can also use our online Report a Problem form to submit problems with garbage collection, wildlife, potholes, garbage dumping, streetlights, tree concerns, water/sewer issues, etc.

Recreation facilities and community halls/rooms are closed to the public but available for booked rentals as per the Provincial COVID-19 Response Framework. Ice rentals are available at the Steve Kerr Memorial Complex until the end of the season. For rental enquires, please contact the Recreation Facilities Booking Coordinator at 519-292-2054 or email njohnston@northperth.ca.

Recreation programming is being gradually reintroduced in line with public health and provincial guidelines and restrictions. Follow the Municipality of North Perth on Facebook (@north.perth) or Twitter (@NorthPerth1) for program updates. Alternatively, contact the Program Coordinator at 519-292-2055 or kbroughton@northperth.ca for programming information and questions.

Outdoor recreation amenities remain open. Residents are asked to maintain physical distance (i.e. 2 metres) from those outside their household when using municipal outdoor recreation amenities.

Visit the Virtual Programming Hub page for recreation, leisure and library program/activity ideas that you can do at home.

Walking Track

The Indoor Walking Track at the Steve Kerr Memorial Complex is open Mondays, Wednesdays and Fridays from 8:00 a.m.-12:00 p.m. Municipal Staff will be present to conduct screening and contact tracing. The following COVID-19 Guidelines are in place:

• Walk/run counterclockwise
• Share the space when passing
• Maintain physical distance
• Masks are encouraged during track use
• Walking Track capacity is limited to 10 patrons
• Limit use to 30 minutes when at capacity

Outdoor Rinks

Outdoor rinks are open in Atwood and Listowel (as of February 24th, the Monkton outdoor rink is closed). Currently, the maximum skater capacity is 10 skaters. Skating spots are on a first-come, first-serve basis. If the rink is at capacity, skates are limited to 30 minutes. Municipal staff will be on site to supervise.

The outdoor rinks and the Municipality’s other outdoor amenities are open for exercise purposes only, not socializing areas. If Municipal Staff feel that ice conditions do not allow for safe skating, Staff have the right to close the rinks at anytime. Parents/guardians must be present at the rink with skaters.

Hours:

• Atwood Outdoor Rink - Weekdays & Weekends 4pm-8pm
• Listowel Outdoor Rink (tennis court at Davidson Optimist Park) - Weekdays & Weekends 4pm-8pm
  • March 1, 2021 Update: The Listowel Outdoor Rink is currently closed due to ice conditions. Re-opening will be based on weather and ice conditions in the coming days.
• As of February 24th, the outdoor rink in Monkton is closed

Please view the rules below before using the outdoor rinks: 

Under COVID-19 restrictions, outdoor rinks are only for physical recreation, not for gathering or socializing. Please visit them only with members of your own household.

Outdoor rink operating hours is weather-dependent and subject to change.

Please remember to be kind to and thankful for the volunteers and staff whose time and effort give us this rink to enjoy. Due to COVID-19 the following safety measures are in place:

Do not visit rink if you:

1. Have a fever, new cough, shortness of breath or a combination of muscle aches, fatigue, headache, sore throat, runny nose or other COVID-19 related symptoms.
2. Have travelled outside of Canada within the last 14 days.
3. Have been in close contact with a person with a confirmed or probable case of COVID-19.

To all others, please wash your hands or use sanitizer before and after every visit, and maintain physical distancing of 6 feet/2 metres.

When visiting the rink:

1. Participants will be actively screened at site; Attendance information will be taken for contact tracing purposes.
2. There is a 10-person capacity limit in effect and is subject to change; Limit use to 30 minutes when at capacity.
3. Maintain a two-metre distance from people outside your household.
4. Good respiratory etiquette is encouraged. This includes coughing or sneezing into a bent elbow and wearing a mask.
5. Masks are highly recommended outdoors and on the ice; must be worn when two-metre distance cannot be maintained.
6. No games, hockey sticks, pucks or other team play or sports are permitted on the ice.
7. Only people wearing skates are permitted on the rink.
8. Parents/guardians need to be present to supervise their children.

By visiting any parks and publicly accessible spaces, you voluntarily assume all risks, including any risk of injury, loss, damage and possible exposure to a communicable disease including COVID-19. 

North Perth Public Library cardholders can also access free downloadable eBooks and Audiobooks from home via the DownLoad Library. Log in through the North Perth Public Library with your Library Cad Number and PIN. Try the App, use an eReader, or go right to the website to read on your computer. Visit the Audio and eBooks page for directions on how to get started.

The Council of the Municipality of North Perth will continue to meet remotely via Webex video-conferencing. The 2021 Budget Meetings will also continue as scheduled and occur remotely. A livestream of Council and Budget Meetings is available for viewing on North Perth’s YouTube Channel. Visit the Council Calendar on the North Perth website for Council and Budget Meeting dates, agendas and minutes.

Please visit the Huron Perth Public Health website for all health-related information and questions. Residents can also call the HPPH Health Line at 1-888-221-2133 ext. 3267.