Cybersecurity Incident

Further to our announcement on November 25, 2025, and following a thorough investigation, North Perth is sharing more information about the cybersecurity incident.

What happened?

On November 25, 2025, we discovered that an unauthorized third-party gained access to our network. Once detected, we undertook steps to contain the incident and secure our environment, including taking systems offline and resetting passwords, to prevent any further unauthorized activity. Fortunately, we were able to recover our affected systems quickly with minimal impact to operations.

We also engaged third-party cybersecurity experts to (a) ensure the unauthorized third-party was removed from the Municipality’s IT environment; and (b) to conduct a forensic investigation to determine whether any personal or otherwise sensitive information was impacted. Following the completion of the forensic investigation, we worked with external legal counsel to identify which individuals were impacted and the types of personal information involved.

We have also reported this incident to law enforcement and are cooperating with their investigation into this matter.

What is the Municipality Doing?

Working with third-party cybersecurity experts, we have implemented enhanced measures to better prevent an incident of this nature from reoccurring. We will implement additional measures, as needed.

Furthermore, we have reported this incident to Ontario’s Information and Privacy Commissioner, as a courtesy, and will cooperate with their investigation into this matter, if any.

View the full notice HERE