Cybersecurity Incident

Further to our announcement on November 25, 2025, the Municipality of North Perth is sharing more information about a cybersecurity incident that occurred on November 25, 2025.

What happened?

On November 25, 2025, we discovered that an unauthorized third-party gained access to our network. Once detected, we undertook steps to contain the incident and secure our environment, including taking systems offline and resetting passwords, to prevent any further unauthorized activity. Fortunately, we were able to recover our affected systems quickly with minimal impact to operations.

We also engaged third-party cybersecurity experts to ensure the unauthorized third-party was removed from the Municipality’s IT environment, and to conduct a forensic investigation to determine whether any personal information was impacted.

The investigation found that information relating to some municipal programs (e.g., recreational programs, swimming lessons, first aid courses, etc.) and marriage licensing was accessed and posted to a dark web site.

We have contacted the majority of affected members of the public by mail to notify them that their information was affected.

To learn more, please view the full notice.

What is the Municipality Doing?

Working with third-party cybersecurity experts, we have implemented enhanced measures to better prevent an incident of this nature from reoccurring. We will implement additional measures, as needed.

Furthermore, we have reported this incident to Ontario’s Information and Privacy Commissioner, as a courtesy, and will cooperate with their investigation into this matter, if any.

What Should You Do?

While we have no evidence that any personal information has been misused for fraudulent purposes, we encourage you to remain vigilant regarding common threats to your personal information and report and suspicious activity to the appropriate authorities. Helpful tips and resources are available at https://www.priv.gc.ca/en/privacy-topics/identities/identity-theft/guide_idt/.